Effective Date: Feb 25, 2026
Welcome to Xolvin. By accessing our website or using our services, you agree to the following policies and terms. Please read them carefully before using our website or purchasing any service.
1. Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect
- Name
- Email Address
- Phone Number
- Company Name
- Billing Information (if applicable)
- IP Address
- Browser & Device Information
- Website Usage Data
- Cookies
How We Use Your Information
Your information may be used to:
- Respond to inquiries.
- Deliver our services.
- Process quotations and invoices.
- Improve our website.
- Provide customer support.
- Send service-related communications.
- Comply with legal obligations.
Data Protection
We use reasonable security measures to protect your personal information. However, no online system can guarantee complete security.
Third-Party Services
Our website may use third-party services including analytics, payment providers, cloud hosting, and communication tools. Their use is governed by their own privacy policies.
2. Website Usage Policy
By using this website, you agree to:
- Use the website lawfully.
- Not attempt unauthorized access to our systems.
- Not upload malicious software or harmful content.
- Not copy, reproduce, or distribute website content without written permission.
Xolvin may suspend access to users who misuse the website.
3. Digital Marketing & Advertising Policy
Xolvin provides advertising and digital marketing services across platforms including Meta, Google, TikTok, LinkedIn, YouTube, and other advertising networks.
No Guaranteed Results
Advertising performance depends on many factors including:
- Market competition
- Audience behavior
- Budget
- Product quality
- Pricing
- Landing page quality
- Platform algorithms
Therefore, Xolvin does not guarantee:
- Sales
- Leads
- Revenue
- Website traffic
- Return on Investment (ROI)
- Ranking or viral reach
4. No Refund Policy
Unless otherwise agreed in writing, all payments made for:
- Website Development
- Digital Marketing
- SEO
- Social Media Management
- Paid Advertising
- Branding
- Graphic Design
- Consultation
- Setup Fees
- Monthly Service Fees
are non-refundable once work has started or services have been delivered, except where required by applicable law.
Refunds will not be issued due to:
- Change of mind
- Unsatisfactory marketing performance
- Low sales
- Low leads
- Platform policy changes
- Algorithm updates
- Client delays
- Client-requested campaign changes after approval
- Ad account restrictions caused by policy violations
- Business losses
5. Advertising Disclaimer
Clients acknowledge that advertising platforms are operated by independent third parties.
Xolvin is not responsible for:
- Facebook or Instagram ad rejection
- Google Ads disapproval
- TikTok ad restrictions
- LinkedIn advertising issues
- Account suspension
- Policy violations by advertising platforms
- Platform downtime
- Billing issues charged directly by advertising platforms
- Algorithm updates
- Reduced reach or impressions
These decisions are made solely by the respective platform providers.
6. Website Disclaimer
While we strive to keep our website accurate and available, Xolvin does not guarantee:
- Continuous availability
- Error-free operation
- Uninterrupted access
- Compatibility with every browser or device
Temporary downtime may occur due to maintenance, hosting issues, internet failures, cyber incidents, or circumstances beyond our reasonable control.
7. Intellectual Property
Unless otherwise agreed in writing:
- All website content
- Logos
- Graphics
- Source Code
- Designs
- Documents
- Marketing Materials
- Videos
- Brand Assets
remain the intellectual property of Xolvin or their respective owners.
Unauthorized copying, resale, or distribution is prohibited.
8. Client Responsibilities
Clients are responsible for:
- Providing accurate information.
- Supplying required content and approvals on time.
- Ensuring they have the rights to any logos, images, videos, trademarks, or other materials they provide.
Xolvin is not responsible for claims arising from content supplied by the client.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Xolvin shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, customers, data, or business opportunities arising from the use of our website or services.
Where permitted by law, Xolvin’s total liability for any claim will not exceed the amount paid by the client for the specific service giving rise to the claim.
10. Policy Updates
Xolvin reserves the right to modify these policies at any time. Updated versions will be published on this page with a revised effective date.
11. Contact Us
If you have any questions regarding these policies, please contact us.
Xolvin
Website: https://xolvin.com
Email: contact@xolvin.com
Acceptance
By accessing this website or purchasing any service from Xolvin, you acknowledge that you have read, understood, and agree to these Policies and Terms.